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Mandarin Oriental, Kuala Lumpur, Kuala Lumpur

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Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

Mandarin Oriental, Kuala Lumpur is a multi-award-winning luxury hotel located adjacent to the iconic Petronas Twin Towers. It offers expansive views of the KLCC Park and the city skyline, making it a central hub for leisure and business travelers. The hotel features modern Asian decor and a diverse range of amenities. It stands out for its commitment to wellness programs and culinary excellence.

Location

Located in Kuala Lumpur City Centre, the hotel is in close proximity to major attractions such as Suria KLCC, the Kuala Lumpur Convention Centre, and the bustling nightlife of Bukit Bintang. Sultan Abdul Aziz Shah Airport is 35 km away, with various transport options available, including airport transfers and express rail links. Complimentary parking is also provided for in-house guests.

Rooms

The hotel has 570 rooms, all offering spectacular views, including 20 suites that feature separate living rooms. Rooms are designed with contemporary Asian decor, equipped with modern amenities such as Smart TVs, minibars, and luxurious en suite bathrooms. Guests in Club Rooms enjoy exclusive access to the Mandarin Oriental Club Lounge with additional tailored services. Suites provide spacious accommodations perfect for both relaxation and social gatherings.

Eat & Drink

Mandarin Oriental, Kuala Lumpur features ten restaurants and bars, offering a variety of international cuisines and authentic local delicacies. The award-winning Lai Po Heen specializes in Cantonese cuisine and dim sum, while Mosaic serves a mix of local and international dishes with live cooking stations. For a relaxed atmosphere, AQUA Restaurant & Bar provides poolside dining overlooking KLCC Park, with a menu that incorporates global tapas and wood-fired pizzas.

Leisure & Business

A state-of-the-art Fitness and Wellness Centre caters to health-conscious guests, offering tailored fitness programs and holistic wellness retreats. The hotel includes an expansive spa, an infinity pool with skyline views, and sports facilities such as tennis courts. For business needs, the MO Club features executive boardrooms and a comprehensive business centre to support meetings and events for up to 2,800 guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room City View
Max:
3 persons
40 m² 
Bed options:
2 Single beds
City view
Heating
Bathtub
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Deluxe King Room City View
Max:
3 persons
40 m² 
Bed options:
1 King-size bed
City view
Heating
Bathtub
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Twin Towers View Connecting Room King Bed
Max:
2 persons
122 m² 
Bed options:
2 Queen Size Beds
City view
Bathtub
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Kuala Lumpur 3.4 km
Airports
Sultan Abdul Aziz Shah (SZB) 31.5 km
Kuala Lumpur International (KUL) 60.6 km
Train
Ampang Park Station 1.0 km
Old Kuala Lumpur Railway Station 2.7 km
Underground
Bukit Bintang 1.1 km
Tun Razak Exchange 1.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
Map view
street view
Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
Nearby
Event hall
Petronas Twin Towers
380 m
Mall
Suria KLCC
190 m
Aquarium
Aquaria
380 m
Event hall
Kuala Lumpur Convention Centre
590 m
Museum
Petrosains Science Discovery Centre
460 m
KLCC - Bukit Bintang Pedestrian Walkway
310 m
in front of Suria and Petronas
Lake Symphony
180 m
Event hall
Petronas Philharmonic Hall
380 m
156 Jalan Ampang
Avenue K Shopping Mall
590 m
Gallery
Galeri Petronas
270 m
Mosque
As Syakirin Mosque
530 m
Restaurants
Marini's on 57
130 m
Level 57
Healy Mac's
570 m
Jalan P Ramlee Crown Regency
Mosaic
90 m
Kuala Lumpur City Centre (Klcc) Mandarin Oriental P.O.Box 10905
Marble 8
0 m
Persiaran Klcc Level 56
Aqua Restaurant & Bar
140 m
Kuala Lumpur City Centre (KLCC) Kuala Lumpur City Centre
Aseana Cafe
20 m
Klcc
Lounge on the Park
120 m
Kuala Lumpur City Centre
Mama San
150 m
Lot G46 Suria KLCC Klcc

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
great location
friendly staff
water leaks
limited dining variety
8.6/10
Great
Rooms
8.2
Location
9.2
Service
8.9
Dining
7.7
Guest reviews
8.6/10
based on 20 reviews
4.5/5 based on 7114 reviews
8.9
8.9/10based on 5160 reviews
#24 of 740 hotels in Kuala Lumpur based on Tripadvisor
John
United Kingdom, May  2024
7.6/10

The hotel was beautifully appointed with sensational views of Petronas Towers and provided a honeymoon personalized experience with a congratulations card, roses, and chocolates as a welcome gift. However, the lounge service and beverages were very poor.

Rooms
8.0
My room had a full width, full height window looking straight at the Petronas towers. It was absolutely stunning.
Service
9.0
Thanks to Zam and Chef Gerald Genson, the service was very helpful and friendly. They addressed all my issues promptly and made my stay comfortable.
Location
7.0
The hotel is doing an excellent job overlooking the park and towers. It's also convenient to walk to nearby restaurants if you want to venture out, although there were some issues with the old insert keys.
Dining
7.0
The dining experience was great in terms of expectations but limited with the one-hour-per-table rule, which was not ideal. However, the cultural diversity in the city shone through the menu offerings.
Facilities
7.0
The facilities were satisfactory, but there were minor issues with the lounge service and the room keys. There's also Nasi Kandar Pelita within walking distance, adding to the convenience.
Stewart
United Kingdom, April  2024
8.6/10

I had a lovely stay at this hotel. The rooms were extremely comfortable and well-equipped, perfect for a weekend getaway to do some Christmas shopping at KLCC since Mandarin is right next to it. The location was ideal for exploring local bars and restaurants, although hailing a ride could take a while. The service was exceptionally helpful and accommodating, especially from Rohaya and Fadhil. The dining options were varied and delicious, with a convenient location beside KLCC. However, the influx of guests during busy times did create some queues and stress. Overall, a great experience with a few minor hiccups.

Rooms
8.0
The rooms were lovely, albeit a bit old and falling apart. They were comfortable and very well equipped.
Service
9.0
The service was amazing, starting from check-in to dining at Mandarin Grill. The staff, especially Rohaya and Fadhil, were friendly and helpful.
Location
9.0
The central location was fantastic, with easy access to Petronas Towers, shopping centers, and various attractions, although sometimes it could be crowded. The view of parts of the KL skyline was a bonus.
Dining
8.0
The dining experience was excellent with a wide variety of options, perfect for different tastes. The location next to KLCC made it very convenient.
Facilities
9.0
The hotel offers great facilities for guests to enjoy, enhancing the overall experience.
Jamie
United Kingdom, April  2024
8.6/10

The hotel rooms were very neat and clean, but lacked sufficient soundproofing, allowing noise to seep through from outside. They were somewhat dated, and in retrospect, it might have been better to opt for a more affordable stay elsewhere. Despite this, the rooms were promptly made up each day and accompanied by a lovely nightly turn-down service, fitting for a 5-star resort. The size of the rooms was adequate but tended towards the smaller side.

Rooms
7.0
The rooms were very neat and clean, but lacked sufficient soundproofing. They were somewhat dated but were promptly made up each day and accompanied by a lovely nightly turn-down service, which is expected from a 5-star resort. The size was okay but slightly on the smaller side.
Service
9.0
The service provided by the staff was incredibly warm-hearted and natural, making me feel welcomed throughout my stay. They went above and beyond their original roles, continuously greeting with a smile, even assisting with simple tasks like pushing the lift button or escorting to the taxi. Their attention to detail aimed to enhance the comfort and memorability of my stay, especially after a long day of work. The staff was both courteous and friendly, anticipating and meeting my needs effectively.
Location
10.0
The hotel's location was excellent, nestled right next to KLCC Park and the iconic twin towers. Situated beside the popular KLCC shopping mall and LTR, the convenience was unmatched. The spot was perfect for enjoying a pre-dinner drink and soaking in traditional music. Additionally, being in the Twin Tower View Club Rooms with interconnecting doors allowed for a unique and enjoyable experience.
Dining
8.0
The dining experience was something I eagerly anticipated, offering a delightful introduction to Malaysian cuisine with a wide array of choices that were consistently replenished until the last moment. The dining options were varied, catering to different preferences, and left a positive impression overall.
Facilities
9.0
The hotel had excellent facilities, meeting the expected standards for a top-notch resort. From room service to dry cleaning, housekeeping, laundry, and various shuttle services including airport transfers, every aspect was well taken care of. The attention to detail in maintaining the facilities was evident throughout my stay.
Chuck
United States, April  2024
9.0/10

I had a wonderful stay at this hotel! The rooms were super clean, comfortable, and spacious, perfect for my family with 2 small children. The view of KLCC was amazing, and the place was surprisingly quiet at night. The service was flawless, and the staff was eager to accommodate despite challenges during the MCO. The location is ideal for exploring the nearby designer shopping center, and the connection to a big mall made everything convenient. The dining options were plentiful and catered to all tastes. Overall, a great value for a memorable stay.

Rooms
9.0
The rooms were super clean, comfortable, and had good space for a family. I loved the bathrobe and the variety of channels on the TV.
Service
9.0
The service was impeccable, with staff going above and beyond to ensure a pleasant stay.
Location
10.0
The location couldn't have been better, right by the Petronas Towers and KLCC park. It was perfect for exploring the main attractions.
Dining
8.0
The dining experience was quite good with plenty of choices to enjoy.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Peter
United States, March  2024
8.8/10

During the festive season, the hotel with the view of KLCC was spacious enough to fit one rollaway bed for 3 people, offering a view of the iconic Twin Towers. The staff were extremely courteous and attentive, making my stay extra special. The location adjacent to KLCC Mall is excellent for business or leisure guests, with easy access to attractions and transportation.

Rooms
9.0
The room with the view of the iconic Twin Towers was spacious and comfortable, perfect for our group of 3 during the festive season.
Service
9.0
The staff, especially by the infinity pool, were incredibly kind, attentive, and went above and beyond to ensure my needs were met.
Location
10.0
The hotel's location adjacent to KLCC Mall is excellent for both business and leisure travelers, offering convenient access to attractions and transportation options.
Dining
7.0
The dining experience was satisfactory, with nice options; however, a wider variety could enhance the value for money aspect.
Facilities
9.0
The hotel offers great amenities and facilities, ensuring a comfortable and enjoyable stay.
Dave
United Kingdom, March  2024
8.6/10

I had a wonderful stay at the hotel. The rooms were very nice and comfortable, although they appeared a bit old. The hotel's service was top-notch, with super efficient and friendly staff. The location was fantastic, right next to Suria mall and KLCC Park. The dining experience was incredible, apart from some limitations in variety. Overall, a great value for money choice.

Rooms
7.0
My room overlooked the Petronas Twin Tower and KLCC, and it was reasonably sized. However, there were some issues with water leaks and inconsistent hot water supply due to projected plumbing repair.
Service
9.0
The staff were fantastic, really professional and friendly. The porter was incredibly helpful and polite.
Location
10.0
The hotel's location is excellent, offering easy access to KLCC Park, Suria mall, and the Transit Rail Network for convenient sightseeing.
Dining
8.0
The dining options were sophisticated, with dishes from different cuisines, but could have been more varied throughout the days of the week.
Facilities
9.0
The facilities were great, including a pool staff that offered chilled water and complimentary treats to keep guests cool.
great location
water leaks
Leonard
United Kingdom, December  2023
8.2/10

I thoroughly enjoyed my stay at the hotel. The rooms were comfortable with great views of the Petronius Towers and the city park. The service was impeccable, with friendly staff going above and beyond. The location is perfect for shopping and dining, although the dining options could be more varied. Overall, a great value for the money.

Rooms
8.0
The rooms, though a little dated, were well-appointed and comfortable. The built-in chargers for devices were a convenient feature.
Service
9.0
The service was exceptional, from the friendly staff ensuring our needs were met to the thoughtful gesture of a birthday cake for my husband.
Location
9.0
The hotel's location is ideal, just a short walk to the KLCC shopping center and near various attractions like restaurants and parks.
Dining
7.0
The dining experience offered a wide selection of good food, catering to different tastes, but could have more variety for the price.
Facilities
8.0
The hotel provides a range of facilities for a comfortable stay including room service, laundry, and shuttle services.
Edward
United Kingdom, November  2023
8.8/10

The hotel offers satisfying and comfortable rooms with a view of the KLCC Park where the fireworks display takes place. The service provided by the team is superb-kind, thoughtful, and very helpful. The location is amazing, right next to the Petronas Twin Towers in the heart of KLCC. The dining experience is simply amazing, adding value to our stay. The facilities are stunning with a great view of the fountain.

Rooms
8.0
The rooms with large windows facing the KLCC park were very satisfying and comfortable. However, they are not soundproof enough as noise from neighboring rooms can be heard, like hair dryers and doors closing.
Service
9.0
The service team was welcoming, friendly, and always very helpful.
Location
9.0
The hotel's location is superb, being right next to the Petronas Twin Towers in the heart of KLCC.
Dining
9.0
The dining experience was simply amazing and added value to our stay.
Facilities
9.0
The facilities are well-maintained and stunning with a great view of the fountain.
Robert
United Kingdom, November  2023
8.2/10

The hotel offers a good view of KLCC park. The rooms were a bit tired and dated, nothing extraordinary, but they had a nice city and park view. The hotel provides everything you would expect from Mandarin Oriental, with a high standard and a lovely open view of the park.

Rooms
7.0
The rooms, although a bit tired and dated, provided a decent stay with a good city and KLCC park view.
Service
9.0
The service was very friendly and personalized, making us feel special throughout our stay. Yenny, the desk manager, and Meng were particularly helpful and welcoming.
Location
8.0
The hotel is situated right next to KLCC, making it perfect for relaxation or city exploration. It's an ideal location for enjoying Christmas shopping at KLCC due to its proximity.
Dining
8.0
The hotel's location next to the Petronas Towers and KLCC adds to the dining charm.
Facilities
9.0
The hotel facilities are outstanding, offering a range of amenities and services that enhance the overall stay.
Cindy
United States, October  2023
7.6/10

I had a wonderful stay at the hotel with its prime location next to the Petronas Twin Towers and the shopping areas. The rooms offer either park or Twin Tower views, though those direct views come at a higher price. The service was generally excellent, although there were some slight misses with door opening friendliness. Dining options were varied, but some dishes were not up to par. The facilities were well-maintained, offering a pleasant experience overall.

Rooms
8.0
The room with a view of the Petronas towers was delightful. The park view room provided a quieter experience compared to the bustling Twin Tower view.
Service
7.0
The staff were attentive and provided good service overall, though some at door opening lacked in friendliness.
Location
9.0
The hotel's location near the Petronas Twin Towers is unbeatable, making it a great choice for business travelers or those wanting easy access to the heart of KLCC.
Dining
6.0
The dining experience had its highs and lows. While some dishes were excellent, others like the dinner laksa were disappointing.
Facilities
8.0
The facilities were well-maintained, offering a comfortable and enjoyable stay.
Anthony
United Kingdom, September  2023
8.2/10

The hotel offers lovely rooms with a great view of the towers and an International power adapter, although the furniture and fittings are a bit dated. The fantastic service includes an upgrade to a better room facing the twin towers. The location is ideal, right next to the Petronas twin towers shopping center. The dining experience is excellent, but there could be more variety in the menu. Overall, a great stay with some minor areas for improvement.

Rooms
8.0
The rooms are lovely with a great view of the towers.
Service
9.0
The staff are exceptional, friendly, and efficient in fulfilling all our needs.
Location
9.0
The hotel is at the center of downtown, very close to everything you will ever need.
Dining
7.0
The dining was excellent with a very elegant decor, though the menu could have more variety.
Facilities
8.0
The hotel boasts great facilities for a comfortable stay.
Edmund
United States, September  2023
8.8/10

The hotel offers refined luxury with a perfect view of the Twin Towers and KLCC Park. The rooms were clean and comfortable, though some may vary in layout. The service was exceptional, with kind and attentive staff. Its prime location next to the Twin Towers and KLCC Park is a major plus, but breakfast queues left a bit to be desired.

Rooms
9.0
The rooms with Twin Towers & KLCC park view were perfect, offering refined luxury.
Service
9.0
The staff was extremely attentive and helpful throughout our stay, maintaining our room impeccably.
Location
9.0
The hotel's location next to the Petronas Twin Towers and overlooking the peaceful gardens of KLCC Park is unbeatable. Just a short walk from KLCC, offering a wide range of attractions and shops.
Dining
8.0
The dining experience was great with a fantastic selection of international cuisines, although more breakfast variety would be appreciated.
Facilities
9.0
The facilities were top-notch, especially the view of the KLCC Park and the convenience of being footsteps away from Suria mall beneath the Petronas Towers.
J.
United States, September  2023
8.8/10

The hotel was impeccably clean throughout and my room was spacious and featured a luxurious king bed, marble en-suite bathroom with both a bath and separate shower. The large desk, couch, and coffee table added a nice touch. However, the 2-hour wait upon arrival was a downside.

Rooms
9.0
My room was so clean and spacious, with a beautiful marble bathroom and comfortable amenities. The framed traditional ornaments added a nice touch, and the variety of pillows provided extra comfort.
Service
8.0
The staff were friendly, helpful, and provided excellent service throughout my stay, including a late checkout and a lovely nightly turn-down service. However, they did not refund the deposit, which was a bit disappointing.
Location
10.0
The location was perfect, right next to the KLCC Tower and Suria Mall, making it convenient for shopping, dining, and enjoying the surroundings. The proximity to key attractions like the Petronas Towers added to the appeal.
Dining
8.0
The dining experience was superb, with a diverse international selection that catered well to my preferences. I particularly enjoyed the Roti Canai. However, the spread could be improved.
Facilities
9.0
The hotel offered a range of facilities that enhanced my stay, including room service, dry cleaning, and laundry services. The paid shuttle service was also convenient.
John
United Kingdom, August  2023
8.2/10

The hotel offers a high-end experience with everything you could need, but the room location by the elevators was a bit disruptive. The location is perfect for exploring the city, just steps away from KLCC with a fabulous view of the Twin Towers.

Rooms
8.0
The rooms were high end and very impressive, but the air conditioning issue was a bit of a disturbance.
Service
9.0
The staff were polite, helpful, and customer-focused, although there was a minor incident when asked to leave while still sitting.
Location
9.0
The hotel is in the heart of Golden Triangle Kuala Lumpur City Centre, ideal for exploring nearby attractions, with a fabulous view and convenience for Christmas shopping at KLCC.
Dining
7.0
The dining experience had its highlights with tasty options but fell short of meeting all expectations.
Facilities
8.0
Peter
United Kingdom, July  2023
9.6/10

This hotel is truly a gem with its spotlessly clean and nicely finished rooms offering great views of the city. The friendly and accommodating service goes above and beyond to make your stay comfortable and memorable. The central location near the KLCC park and Petronas Towers is unbeatable, making it a top choice for travelers. The dining experience is fantastic, with a variety of delicious options available. Overall, this hotel provides exceptional value for money and an unforgettable stay.

Rooms
10.0
The rooms are the best I've ever been to - nice size, clean, and nicely appointed with great city views.
Service
10.0
The service is top-notch, with staff going beyond their roles to make your stay extraordinary.
Location
10.0
The central location right next to the Petronas Towers is the best thing about this hotel, offering convenience and easy access to the city's attractions.
Dining
9.0
The dining experience is without fault, providing delicious options that will make you want to come back for more.
Facilities
9.0
The facilities are excellent, catering to all your needs and ensuring a wonderful stay.
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Rooms and Guests2 Guests, 1 Room